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Locked

‎05-25-2024 10:09 PM

HP Recommended

Accidentally deleted some Edge files, so now I get bitlocker recovery key required on boot up.  Never save, never had key, basically no key.  How does one reset his laptop to get back into windows 11?  Is it possible to do and save all my files?

 

Category:
1 REPLY 1

‎05-26-2024 03:08 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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