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Locked

‎10-01-2022 11:57 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0065st
Operating System: Microsoft Windows 11

My laptop is asking for a Bitlocker Recovery key. I did not lock any file or drive on the laptop. Never heard of bitlocker until now. If I didn't initiate this, how do I get a key? 

Category:
1 person had the same question
1 REPLY 1

‎10-01-2022 01:57 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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