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- Notebooks
- Notebook Boot and Lockup
- Black Screen, Startup Menu

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03-27-2020 07:16 PM - edited 03-27-2020 07:20 PM
Product name: L0T33UA#ABA
Model: 15 - 1233wm
I am completely stuck on the Startup Menu and if I hit enter, to continue startup, all it says is "Boot disk not found." But before I was stuck on the Startup Menu, I was at the Blue Screen of Death? It was where I tried everything there and nothing worked, it kept making me go in loops I guess. What can I do to solve this? I also did a hard drive check and the "Short DST: Failed." Is it possibly the Hard drive? Please help.
03-30-2020 12:43 PM
@Eddy-_123091395 I've got you covered, here's all you need to know and do,
follow the below steps to resolve this concern:
Step 1: Perform a hard reset (does not affect your personal files)
HP Notebook PCs - Performing a Hard Reset or Forced Reset
Step 2: Restore BIOS default settings
Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)
Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here (Generic)
Step 5: Perform an HP System Recovery
If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions: Click here for instructions.
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