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‎09-21-2024 03:00 AM

HP Recommended

Everything was okay. Restarted the laptop to be able to play league — something about BIOS came up and I said ok to the update.

Now, the screen is black and I can hear the fans when it turns on, and a small clicking sound. Tried all the combinations, saw all the tutorials but nothing helps. Help

10.0.0.0.1 192.168.1.254
Category:
1 REPLY 1

‎09-23-2024 11:37 AM

HP Recommended

Hi @hokinno2,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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