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Featured blog article:

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‎11-30-2018 05:00 AM

HP Recommended
Product: Am198
Operating System: Microsoft Windows 10 (64-bit)

i tried to update bios but failed then black screen and display turn off & on repeatedly

I Remove the AC power and battery from the laptop and push power 30 second then Plug in the AC power and I'm holding down Win + B  and push power 2 or 3 second , laptop turn on and display dont turn off & on repeatedly this time but recovery mode is not available and display is black

After 30 second holding down Win + B , caps lock led turn on

Please help me 

Tnx

1 REPLY 1

‎12-01-2018 02:42 AM - last edited on ‎09-08-2026 05:58 AM by Moderator

HP Recommended

Hi.

 

Hope this helps...

 

https://support.hp.com/us-en/document/c02693833

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