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‎01-02-2022 02:00 PM

HP Recommended
Product: Notebook - 14sdq1013nf
Operating System: Microsoft Windows 11

Hello,

 

I have a really big problem, my notebook has been put on standby like usual when I don't use it for a while, but today when I try to start it again it doesn't respond, the screen is still black as if it was not powered, there is no sound from the ventilator, only a white blinking like if it is blocked on standby and I can't stop it even if I press the start button for 30 seconds nor access to any option, bios etc...

When I plug it into my charger it flashes orange like it does when it is charging then it turns white then orange again then white etc...

I tried to restart it by removing the battery and pressing the start button for 15 seconds and put it back in place to perform a cold restart. But it didn't worked, there is still only a white blinking nothing more.

I don't know why it stoped to start again I didn't do anything in particular, I don't know if it due to overheating or anything else.

 

Please I need your help I use it for my exams.

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