Black-screen appearance

[Adhikchan]

When turn on my laptop, blackscreen will appear and again I try the same after a while some waves appeared on screen and my lap become heat 

[Anand_Andy]

Hi @Adhikchan,

Welcome to the HP Support Community

I understand you are facing a performance issue with your HP Laptop PC 15-Dw3000. Not to worry I will help you to get a resolution to resolve the issue.

Update the BIOS, & Chipset drivers:

• Here's the link to download and install the above updates: Click here

If the issue persists, then Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool and Update Windows.

• Select Start  > Settings  > Update & Security  > Windows Update, and then select Check for updates. If updates are available, install them
• Also, open HP Support assistant on your PC and run the Performance tune-up check.

If the issue still persists, then please follow the steps mentioned in the below documents:

• HP Notebook PCs - Reduce heat inside the laptop to prevent overheating in Windows
• HP PCs - The computer is slow when used for the first time (Windows 10)
• HP PCs - Improving PC Performance (Windows 10)
• HP PCs - Improving latency and reducing lag in Windows 10
   

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[SofiaML]

Hi community users!

If you are having any difficulty installing HP Support Assistant, the following video may help you:

SofiaML
HP Support Community