Black screen blinking caps 5 long 3 short

[moanorsten]

My computer ( HP envy x360 13”) suddenly stopped working yesterday when i was just about to visit youtube.com. At first the computer showed me a blue screen with ”unexpected” as a part of the error code. I turned the laptop off and now i am stuck with a black screen and caps lock blinking 5 long and 3 short. (The computer starts lighting up and the fans goes on) I have tried to take out the battery, holding windows+b when powering and other such combinations. Nothing seems to help. I even tried downloading bios from hp’s website on a usb-drive. 

Thanks in advance for any help i can get!

[banhien · Accepted solution]

@moanorsten 

Please try a hard reset and see if it works.

   1. Power off your laptop
   2. Remove the a/c adapter, battery and everything that is attached to your laptop.
   3. Hold the 'POWER' button down on your laptop for about 10 seconds.
   4. Plug in the a/c power supply (without battery) and power on.

Regards.

[KTJay]

I thought this document might help:

HP Desktop PCs - Computer beeps or a light blinks during startup

By your blinking description -

The red light blinks five times, and then three, short white light blinks (5 long red, 3 short white)

This condition indicates that the component cannot be not reached by the BIOS within the established time limit.

1. Reseat the component.

2. Test your system with a known good component.

3. Contact HP Customer Support for further assistance to replace the component or system board if the issue persists.

[Manojkumarbv]

Whoever got this article as helpful please say me the procedure to work laptop asusual cause from today my laptop got this case (cap/lock blinks 5 long time  and 3 short time)please help me.........

[Manojkumarbv]

Do we need to attach the peripherals except battery before connecting AC source and 

holding power button or after I didn't understood please help me!

[LoreLu]

Dear @banhien, 

my experience with the same issue, for a HP Spectre X360, was that I had also to disconnect the button battery 

[Content Removed]

hopefully, it will help others too.