-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Black screen, caps lock blinking 3 times, f12 light on

Create an account on the HP Community to personalize your profile and ask a question
04-02-2023 06:13 AM - edited 04-02-2023 09:11 AM
So I was using my laptop when it shut down because the battery was completely drained, I plugged in my charger to see this problem, the caps lock is blinking three times and the f12 button is lit on, the fan starts for about 3 secs after booting but the screen stays black with no beeps, I don't think it's a hardware error.
I faced this problem once yesterday too, but I just shut down the laptop, disconnected the charger and booted it again and it turned on, but today it didn't. I have not tried to clean the fan yet nor i re seated the ram. I just tried to drain the auxiliary power by pressing the power button for 15 secs, but no luck.
Edit: I tried re-seating the ram, still no luck.
Please reply, thank you.
04-05-2023 05:19 AM
Welcome to the HP support community.
Provide the HP model number or the product number of your device for further assistance.
Here is the link to find the product number or model number:- Click here
Sandytechy20
I am an HP Employee