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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Black screen, fan/harddrive working, no capslock blinking

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07-14-2022 10:10 AM
Hello, I am using hp 15s du900tu laptop. I updated it's bios through hp assistant. But after update it doesn't turn on. But power led is on and harddrive is also working, fan also working (i can hear a sound) but display is blank. There is no power in display. And tried to recover bios but it doesn't show bios recovery screen.
07-17-2022 11:29 AM
Hi @sachinhole
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing booting-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link here and follow the steps: https://support.hp.com/ph-en/document/ish_3974055-3873564-16
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
I am an HP Employee
07-17-2022 11:39 AM
I have tried i all but didn't work. I also tried making bios flash drive and plugin in laptop and making sure ac power is plugged in press and hold windows+v key and press power button 2 to 3 seconds. But doesn't work
07-17-2022 01:43 PM
Thanks for trying the steps.
I would suggest you please run a hardware scan and let me know the outcome of it. Here is a link that will help: https://support.hp.com/us-en/document/ish_2854458-2733239-16
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
I am an HP Employee
07-17-2022 01:57 PM
You don't have to. You can run the scan outside Windows also. Here is a link that will help: https://support.hp.com/in-en/help/hp-pc-hardware-diagnostics
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping.
I am an HP Employee