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HP Recommended
HP Notebook - 15s-du0094tu
Microsoft Windows 10 (64-bit)

Hello, I am using hp 15s du900tu laptop. I updated it's bios through hp assistant. But after update it doesn't turn on. But power led is on and harddrive is also working, fan also working (i can hear a sound) but display is blank. There is no power in display. And tried to recover bios but it doesn't show bios recovery screen.

5 REPLIES 5
HP Recommended

Hi @sachinhole

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing booting-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link here and follow the steps: https://support.hp.com/ph-en/document/ish_3974055-3873564-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
HP Recommended

I have tried i all but didn't work. I also tried making bios flash drive and plugin in laptop and making sure ac power is plugged in press and hold windows+v key and press power button 2 to 3 seconds. But doesn't work

 

HP Recommended

Thanks for trying the steps.

 

I would suggest you please run a hardware scan and let me know the outcome of it. Here is a link that will help: https://support.hp.com/us-en/document/ish_2854458-2733239-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
HP Recommended

I can't boot in windows. Compleat black screen. Screen has no power, but i can hear fan and harddrive sound

HP Recommended

You don't have to. You can run the scan outside Windows also. Here is a link that will help: https://support.hp.com/in-en/help/hp-pc-hardware-diagnostics 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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