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Karanja
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Message 1 of 2
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Black screen problem not solved even after discharge changing RAM and leaninghe laptop (motherboard)

Microsoft Windows 10 (64-bit)

Hp intel Pentium dual core

CapsloCap blinking when RAM removed

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Black screen problem not solved even after discharge changing RAM and leaninghe laptop (motherboard)

Hi @Karanja

 

Welcome to the HP Support Community. 

 

Let's try these steps - HP PCs - Computer Does Not Start

 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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