01-14-2020 06:32 AM
Welcome to the HP Support Community.
Let's try these steps - HP PCs - Computer Does Not Start
If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
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