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Locked

‎04-09-2023 10:11 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ee1000 (2E2L0AV)
Operating System: Microsoft Windows 10 (64-bit)

When I press the power button to turn my laptop on, the screen stays black. I can hear the fans blowing and there are lights on the keyboard, but the screen is blank. After a couple minutes, the laptop also turns off automatically.

 

I've tried power resetting my laptop, reseating the memory modules, and holding Windows + B with a BIOS flash drive but the screen is still black. 

 

How can I fix this?

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