• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 350 G2
Microsoft Windows 10 (64-bit)

Hi,
I already checked everything an finally I found that issue.

My notebook some times boots 1 in 20 of off tries.
If the screen is black the led of caps lock is blinking 2.2.

I tried already key combinatins like  WIN+B and WIN+V
(https://support.hp.com/us-en/document/c02693833)


Does the HP 350 G2 has any recovery mode?

2 REPLIES 2
HP Recommended

Hi
Depending on the age of the PC and the BIOS vendor...
https://support.hp.com/us-en/document/bph07107

 

Beep2015.png

 


PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).


Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833
https://support.hp.com/us-en/document/c04126730

 

BIOS recovery is sometimes automatic, a 2nd copy is stored on the Main Board, and is referenced when required.

Other times a Copy is kept on the C:\ as SP???? whatever and invoked and repairs the BIOS with the WinKey + B combination selected before powering on.

 

Older BIOS versions, 2 blinks/beeps is memory corruption (RAM) /errors.

HP Recommended

The HP 350 G2 is a notebook.

 

I already did, what I found in the documents.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.