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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Blank screen, NO boot , Caps lock blink

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04-28-2020 02:22 PM
On 19th march 2020 i tried to dual boot my laptop.
It already had window 10 and i installed Ubuntu 18 in dual boot and after successful installation of Ubuntu i restarted my device in order to boot into one of the OS but it threw an error, something like hardware not found to boot after waiting for a while i restarted again, this is when actual problem happened, As i turn the power on screen was blank and and Capslock was blinking in a pattern of lit-lit-pause-lit-lit-pause its same everytime i try to boot.
05-06-2020 08:20 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
- Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10)
- Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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I am an HP Employee