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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Please try a hard reset and see if it works.
Power off your notebook,
Remove the a/c adapter, battery and everything that is attached to your notebook,
Hold the 'POWER' button down on your notebook for about 10 seconds,
Plug in the a/c power supply (without battery) and power on.
Regards.
BH
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