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‎12-16-2023 08:05 AM

HP Recommended
Product: Hp probook 440 g8
  • Three months ago, my company issued me a new HP ProBook 440 G8 for remote work. While working, the screen suddenly went black, and the Caps Lock light remained continuously on. Attempts to turn on the laptop by tapping the power button yield no response. However, holding the power button temporarily turns off the Caps Lock light, but releasing it restores the light. Notably, the laptop is running hot. This has rendered the device nonfunctional, and I'm seeking assistance to resolve these issues.
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