• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎06-28-2021 07:33 AM

HP Recommended
Product: Compaq nx6325
Operating System: Microsoft Windows 8.1 (32-bit)

Hello, so I was using my HP nx6325 to play old games and to use older software and I went to install updates. After I installed the updates everything felt okay, so I went ro reset the laptop. After a quick reset the laptop wont boot and It just stayed at a black screen with a blinking capslock button and amber mute button. I feel its something to do with the motherboard or BIOS. (Corruption etc.) I have tried : reseating the ram, reseating the HDD and removing the battery, but there was no difference. Is there a way I can fix this. It is an old laptop but its lovely to use and I dont want it to die on me.

1 person had the same question
1 REPLY 1

‎06-28-2021 07:41 AM

HP Recommended

The bliking is continuous. No obvious pattern. It could be just 1 blink going really fast but I dont think thats the case.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.