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Dabturell
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Message 1 of 4
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Blue Screen then Boot Device Not Found

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HP PC OMEN 15ce010nf

Hey,

 

I have some issues with my HP PC OMEN 15ce010nf, I get several BSoD per day and then it says "Boot Device Not Found". I just have to click on the Power On/Off button to restart my computer and it works perfectly until the next BSoD. I reinstalled Windows 10 and I have formated the PC but it still has issues.

Can anyone help me ?

Thanks

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
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@Dabturell

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Perform a hard reset  (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Restore BIOS default settings
  • Step 3: Test the hard drive using HP PC Hardware Diagnostics
  • Step 4: Reseat the hard drive
  • Step 5: Perform an HP System Recovery
  • Click here: https://support.hp.com/in-en/document/c01443463 to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Dabturell
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Hey,

 

It didn't change anything, I still have issues and my computer randomly freezes then I still have the 3F0 error

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Echo_Lake
HP Support Agent
HP Support Agent
23,496 23,454 1,064 1,097
Message 4 of 4
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@Dabturell

Thank you for posting back. 

 

Since you have already tried most of the troubleshooting steps to resolve this issue,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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