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‎12-16-2020 06:29 PM

HP Recommended
Product: hp laptop 15-da
Operating System: Microsoft Windows 10 (64-bit)

Blue screen appears periodically after pc left on and not used.  With this message

Boot Device Not Found

Please install an operating system on your hard disk

Hard Disk (3FO)

F2       System Diagnostics

For more information, please visit: http://www.HP.com./go/techcenter/startup

 

I have run all the tests numerous times and passed all.  This is a brand new pc.  WHY??????

1 REPLY 1

‎12-17-2020 09:24 AM

HP Recommended

@Sparky68er 

When you see that message, you need to press F2 to run diagnostics and then tell us what it finds out.



I am a volunteer and I do not work for, nor represent, HP
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