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Sparky68er
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Message 1 of 2
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Blue Screen

HP Recommended
hp laptop 15-da
Microsoft Windows 10 (64-bit)

Blue screen appears periodically after pc left on and not used.  With this message

Boot Device Not Found

Please install an operating system on your hard disk

Hard Disk (3FO)

F2       System Diagnostics

For more information, please visit: http://www.HP.com./go/techcenter/startup

 

I have run all the tests numerous times and passed all.  This is a brand new pc.  WHY??????

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
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HP Recommended

@Sparky68er 

When you see that message, you need to press F2 to run diagnostics and then tell us what it finds out.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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