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Mercedes_21
New member
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Message 1 of 2
139
Flag Post

Blue box

HP Recommended
HP Laptop 17ca- 1066cl
Microsoft Windows 10 (32-bit)

When I turn on my screen ,blue box says enter administrator password or power on password when I do it 3 times it says 4816DB3D please help

1 REPLY 1
iomare
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hi,

The blue box means you need a BIOS admin password and here we can not help with that according to the Community rules.

 

Take care,

David

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