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HP Recommended
HP ENVY x360 Laptop - 15m-ee0023dx

Blue screen when I try and start up laptop. Says no hardive found

1 REPLY 1
HP Recommended

@Ightsparky

 

Welcome to the HP support community.

 

I understand that you are getting a boot device not found error, I am glad to assist you.

Please follow the below steps to identify and resolve this concern: 

  • Step 1: Perform a hard reset 
  • HP Notebook PCs - Performing a Hard Reset or Forced Reset 
  • Step 2: Restore BIOS default settings 
  • Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4) 
  • Step 4: Reseat the hard drive (here's a video that shows how to re-seat the drive: Click here) 
  • Step 5: Perform an HP System Recovery 
  • If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions: 
  • Click here for instructions. 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.