Blue screen after turned on

[Kuroi_Kenshi]

Hi @paul_65,

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

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We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

[paul_65]

Have just tried hotspot from phone in other room and it is working.

Does that mean the wireless adapter is faulty and if so, where can I get another one?

Regards,

Paul

[paul_65]

Just tried my phone hotspot in other room and notebook is working.

Does that mean a faulty wireless adaptor?

Regards,

Paul