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HP Recommended
HP Pavilion - 15-ck017tx
Microsoft Windows 11

I replaced my hp pavilion with a new battery purchased from a reowned local manufacturer company, once installed when I turn on my notebook it is showing blue screen error, i tried to roll back with old battery but no use, the same issues continues.

Everytime i need get to the UEIF settings page to boot the OS then enter my bit locker key. This is so frustrating for me.

20220504_113719.jpg

I tried few suggestions like resetting the BIOS, start up repairs etc etc even reinstalling the OS itself but nothing helped me.

20220502_145700.jpg

 

So please help me

Thanks

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