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- Notebooks
- Notebook Boot and Lockup
- Blue screen error after installing a new battery

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05-04-2022 06:17 AM
Product: HP Pavilion - 15-ck017tx
Operating System: Microsoft Windows 11
I replaced my hp pavilion with a new battery purchased from a reowned local manufacturer company, once installed when I turn on my notebook it is showing blue screen error, i tried to roll back with old battery but no use, the same issues continues.
Everytime i need get to the UEIF settings page to boot the OS then enter my bit locker key. This is so frustrating for me.
I tried few suggestions like resetting the BIOS, start up repairs etc etc even reinstalling the OS itself but nothing helped me.
So please help me
Thanks
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