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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Blue screen issue

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08-31-2024 09:01 AM
Hello everyone I have got an issue the Hardware diagnostic UEFI displayed this information
Failure id: failure id: OMFFLM AKAC7L MFPU3A 408303 product id: 1D4H6UAR#ABA.
Memory module 1 bottom slot 1 up
Could you please help me to find out what's wrong with my gaming laptop it is an HP pavillon
09-03-2024 05:43 AM
Hi @AngeElvis2,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with the failure ID.
This is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee