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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Blue screen "Recovery Your PC couldn't start properly"

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06-17-2017 06:59 AM
In continue to my previous post. https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Laptop-keeps-opening-Preparing-Automatic-Repa...
I tried the site that GBL84 suggest.
I tried the following. Someone was suggesting.
You will now see a screen that says "Choose an option". Select "Troubleshoot", then "Advanced Options", and finally "Command Prompt".
Step 4: You should now see the command prompt. Type "bcdedit" (without quotes) and hit enter.
Step 5: A list should have appeared. Towards the top, you should see "resumeobject" (It is under "default"). Highlight the long number, including the brackets, and copy.
Step 6: Now type "bcdedit /set default recoveryenabled No" (Without quotes). Hit enter.
Step 7: You should now see the message "The operation completed successfully"
Step 8: Type "Exit" (Without quotes)
Step 9: Reboot
After that , when I turned off my laptop and turned it on again ,
06-18-2017 11:15 AM
Greetings @AndreMrPc,
Thanks for the post.
I understand that you are facing an issue with your computer running on Windows 8.1 where it is not booting to the desktop.
Not to worry, I will be glad to help.
Kudos to you for trying a lot of troubleshooting steps on your own.
Have you run a diagnostics on your computer?
If you have run a system test and all the components have passed the test. Recommend you perform a Refresh on your computer as suggested in this HP Article.
If the issue persists, please perform a recovery on your computer using the recovery kit created on your computer. Click here for assistance.
Let me know if this helped.
Chimney_83
I am an HP Employee