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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Blue screen with a strange warning message.

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Accepted Solutions
04-20-2018 06:06 AM
Hi! @YM9, I am the Mr.Robot. It looks like you were interacting with @Raj1788, but he is out of the office today, so I'll take over from here.
I appriciate your efforts for writing back to us.
As you mentioned after performing a recovery using the recovery kit your issue got resolved.
I'm happy to know that your issue got resolved.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
04-18-2018 12:07 PM
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I see that you are getting a pop up warning on your HP x2 Detchable 10
May I know when exactly do you see this error and since when are you facing this issue?
Was there any recent update? Please unplug any external devices ( Except Keyboard / Mouse ) that might be connected to your computer and restart your computer.
If the issue persists let's try a System Restore to an earlier time before the issue started
- Shut down the computer completely.
- Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.
- If a language selection screen opens, select the language you want to use to continue.
- On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.
- On the Choose an option screen, click Troubleshoot.
- On the Troubleshoot screen, click Advanced Options.
- On the Advanced options screen, click System Restore.
- Click Windows 10 as the target operating system.
- The System Restore window opens. Click Next.
- Click the restore point that you want to use, and then click Next.
- The Confirm Restore Point window opens.
-Click Finish to restore your computer to a previous point.
- Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.
- System Restore returns the computer configuration to a previous point in time and restarts.
Keep me posted how it goes and if you need further assistance
Thank you 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted"
KrazyToad
I Am An HP Employee
04-19-2018 11:05 AM
Thank you for the suggestion I will try soon later now,
the warning screen showed up while I was updating windows 10 in small giga bite tablet PC, I have recovery kit I purchased from Hp directly it worked last year but it does not work for current issue now.
It has been seen these three days, and this tablet PC is very good look, durable, I want to keep it.
04-19-2018 02:43 PM
Thanks for the reply.
Appreciate all your time and efforts
It looks like you were interacting with @KrazyToad, but he is out for the day & I'll be glad to help you out.
I'm Raj1788 & I'm at your service.
I have found a very good document click on this link: https://hp.care/2jQv1Kn this will help you in fixing the issue.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
04-20-2018 06:06 AM
Hi! @YM9, I am the Mr.Robot. It looks like you were interacting with @Raj1788, but he is out of the office today, so I'll take over from here.
I appriciate your efforts for writing back to us.
As you mentioned after performing a recovery using the recovery kit your issue got resolved.
I'm happy to know that your issue got resolved.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee