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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎09-09-2018 09:08 AM

HP Recommended
Boot Device Not Found can you help all working as tried F2
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2018 02:53 PM

HP Recommended

At this point I would reset the BIOS settings to factory default and see if the system will boot from hard disk then. If not, the operating system on the hard disk is likely damaged - probably all you can do is reset the system to its factory state if you have recovery media or install a clean operating system if you do not have recovery media.

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6 REPLIES 6

‎09-09-2018 10:05 AM

HP Recommended
Now showing menu startup how do I recover so I can log on and use internet etc?
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‎09-09-2018 11:06 AM

HP Recommended
Still not working can you help?
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‎09-09-2018 11:07 AM

HP Recommended
I have no component tab on the diagnostic page only tabs are memory, storage and exit?
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‎09-09-2018 01:20 PM

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Storage test passed what do I do now?
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‎09-09-2018 02:53 PM

HP Recommended

At this point I would reset the BIOS settings to factory default and see if the system will boot from hard disk then. If not, the operating system on the hard disk is likely damaged - probably all you can do is reset the system to its factory state if you have recovery media or install a clean operating system if you do not have recovery media.

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‎09-09-2018 03:12 PM

HP Recommended
Thank you I will try this method see if that works.
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