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stephoj
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Message 1 of 2
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Boot Device Not Found please install an operating system on your hard disk. Hard Disk (3FO)

HP Recommended
Example: HP pavilion Laptop 15-cc5xx
Microsoft Windows 10 (64-bit)

It was blue screen at first, later changed to Boot Device Not Found, please install an operating system. Hard Disk (3FO) on a black screen. I pressed F2 for Hard drive check and I got the following:

SMART CHECK: PASSED

Long DST: FAILED, FAILURE ID: 9TRJ3T-92WAQS-MFPURG-61AAO3

 

 

 

1 REPLY 1
iomare
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hi,

The failuer id indicates that the drive has failed and needs to be replaced.

I would replace with an SSD which will give a great boost to the everyday performance of the PC

Service manual

http://h10032.www1.hp.com/ctg/Manual/c06525445.pdf

You can create a bootable USB drive on a different PC with Windows 10 on it and then use to reinstall the OS

https://www.microsoft.com/en-us/software-download/windows10

 

Hope it helps,

David

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