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raynestrife10
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Message 1 of 6
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Solved!

Boot Device Not Found

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HP-ay196nr
Microsoft Windows 10 (32-bit)
Error message displayed as "Boot Device Not Found". I have tried restarting, removing the battery, running a quick check on the Hard Drive (which results indicate "Hard Drive not detected", in turn, not letting me run an extensive check), resetting to default settings by pressing the F10 key, and I'm still receiving the same error.

A little help, please.
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visruth
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Hi,


Do a hard reset and check again:
http://support.hp.com/in-en/document/c01684768

Try reseating hard drive, use this manual - page 43, for instructions to reach HDD bay:
http://h10032.www1.hp.com/ctg/Manual/c05122688

Mostly hard drive is failing or has failed. You may have to replace it with a new one of similar form factor. Please contact HP in your region if you're within warranty, they would do it free of cost.

Do you have recovery USB created after first setup of this laptop?

Have you backed up data. If not, take out the HDD, connect it to another PC using SATA to USB adapter. Then use explorer to copy the files you need.


Regards

Visruth

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visruth
Level 15
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Message 2 of 6
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Hi,


Do a hard reset and check again:
http://support.hp.com/in-en/document/c01684768

Try reseating hard drive, use this manual - page 43, for instructions to reach HDD bay:
http://h10032.www1.hp.com/ctg/Manual/c05122688

Mostly hard drive is failing or has failed. You may have to replace it with a new one of similar form factor. Please contact HP in your region if you're within warranty, they would do it free of cost.

Do you have recovery USB created after first setup of this laptop?

Have you backed up data. If not, take out the HDD, connect it to another PC using SATA to USB adapter. Then use explorer to copy the files you need.


Regards

Visruth

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DKG4
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Here is the solution to your problem.

 

1. Goto bios setup by pressing F 10 while booting.

2.Goto System Configuration.

3.Under system configuration select Boot Options.

4.In boot options find Legacy Support.

5.Set legacy support to enabled.

6.Save the changes and exit.

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raynestrife10
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Hello Visruth,

Thanks much for your words of advise, I reseated the hard drive and no longer received the message. Hopefully, I no longer have the problem, however, I will have a recovery USB available, in case it fails in the future.

Best regards,
Jess.
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visruth
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You're very welcome 🙂

Glad to be of any help.

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raynestrife10
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Hello DKG4,


Thanks for your words of advise - though I attempted your method, the error insisted to appear after each attempt.

Appreciate your assistance,
Jess.
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