Boot Device Not Found

[Catherine_M]

Hi there, 

Turned on my HP Notebook and have the following displayed on my screen:

'Boot Device Not Found

Please install an operating system on your hard disk.

Hard Disk (3FO)'

I have done everything from checking Hard Drive, to following HP Notebook Procedures on how to resolve issue... reached Procedure 3 and Intel Optane is not listed (Optane memory not detected). It then says to contact HP Customer Support which is where I am now!

Any help would be much appreciated. 

Many thanks, 

[Pancha714]

I'm having the same issue. I've looked online to see if there are any ways to recover my OS. Even changing out the hard drive and downloading a new OS doesn't help. If you have a response and solution please let me know. Thank you,

[Catherine_M]

Will do! So far no feedback received. Keep you posted, 

[sandytechy20]

@Catherine_M

Welcome to HP Community!

Please follow the below steps to identify and resolve this concern:

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

Step 2: Restore BIOS default settings

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)

Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.

Step 5: Perform an HP System Recovery

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:

Click here for instructions.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.