• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-10-2020 09:05 PM

HP Recommended
Product: HP Stream 14-ax0xx
Operating System: Microsoft Windows 10 in S Mode

I receive the following message Boot Device Not Found, please install an operating system on your hard disk.

Hard disk (3F0)

 

I deleted my operating system in error while trying to do a factory reset.  Can someone assist me with getting this reloaded onto my HP stream?  Are there any DOS commands to re-install this?  Do I need the reinstall with a USB?

2 REPLIES 2

‎09-10-2020 10:10 PM

HP Recommended

@Birdie_44 

If you had bothered to come here first, before charging ahead, we would have told you that the Stream models are unable to do built-in factory resets due to insufficient storage and saved you the trouble you are encountering now.

 

You need to check into the HP Cloud Recovery option described below.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎09-16-2020 07:49 PM

HP Recommended

I didn't know at the time that this wasn't possible to do on the HP stream.  Thank you for the tools you provided to assist me with resolving my issue.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.