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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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HP Stream Notebook - 11-r014wm (ENERGY STAR)
Microsoft Windows 10 (32-bit)

I have an error that says, "Boot Device Not Found.  Please install an operating system on your hard disk.  Hard Disk 3F0" that pops up whenever I try to boot my laptop.  I've tried everything that had been suggested by Hp Online Support, as well as different videos that shows this error message.  Every forum says to enable the Legacy Support if it is disabled, but when I enable it, I receive another error message that says, "No bootable device found, please insert a boot disk."  And whenever I try to do a system diagnostic by pressing F2 after powering on my computer, the only options that appears are Memory Test, Storage Test, Language, and Exit.  At this point, I don't know what else to do.  Can someone please help??

1 REPLY 1
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@CarolinaGurl93
Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. The issue may occur due to the misconfiguration of the Intel Optane memory. Perform the following procedures to resolve this issue:

Procedure 1: Run diagnostics to rule out other hard drive issues.

  1. Start or restart the computer.
  2. Press F2 repeatedly during startup to enter the HP PC Hardware Diagnostics UEFI utility.
  3. Select Component Tests > Hard Drive > Quick Test.
  4. Select drive C:.
  5. Click Run Once.
  6. Once the test completes, results are displayed on screen.

    If the drive passes all tests, continue to Procedure 2.

    If the drive fails any of the tests, write down the failure ID (24-digit code)

Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.

NOTE: If legacy boot support is enabled, you will NOT be able to see the Intel Optane entry as described in Procedure 3.

  1. Start or restart the computer.
  2. Press F10 repeatedly during start up to enter the BIOS configuration utility.
  3. Check Legacy Support and disable if it is enabled:

    System Configuration > Boot Options > Legacy Support
    or
    Boot Options > legacy Support
  4. If Legacy Support is ENABLED, change it to DISABLED, save the changes and exit,

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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