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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Boot Device Not Found

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07-23-2020 11:12 AM
I have an HP notebook laptop that is Windows 10. The model number is 15-ba079dx. I went to go turn it on and I got a message that says: Boot Device Not Found; Please install an operating system on your hard disk. Hard Disk (3FO); F2 System Diagnostics. Then it gives me a website to visit: www.hp.com/go/techcenter/startup. I didn't go to the website in fear of being hacked. I play a video game called Sims 4 on the laptop and I am not sure if this is what caused it. Is this message someone trying to hack me? I need help. I am afraid that this is someone hacking me. On the computer, I have my Gmail which is signed into a Gmail account that I have had for 3 years now. The last thing I want is to be hacked. I hope somebody can help me with this. No one in my family is a tech expert or anything of the sort.
07-26-2020 06:06 AM - edited 07-26-2020 06:07 AM
@Harley071, Welcome to the HP Support Community!
This is not someone trying to hack you. This is an issue where the computer has failed to boot into windows. The link is legit.
Kindly perform the steps mentioned in Boot Device Not Found Error or Hard Drive Not Detected. (Until step 3)
Post the test result on your next post.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee