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‎04-19-2021 07:31 PM

HP Recommended
Product: Pavillion g6 Notebook PC

I had this laptop completely shut down, unplugged, and packed in my computer bag for two weeks. When I went to boot it up I got the following message and cannot get it to do anything at all!

”Boot Device Not Found

 Please install an operating system on your hard disk.

Hard Disk (3F0)

F2    System Diagnostics

For more information, please visit:

www. hp.com\go\techcenter\startup”

Can anyone help me out? Have I lost the hard drive in this laptop?

Note: This was previously updated to Windows 10, but I am not sure what strength as this was handed down to me from another family member.

3 people had the same question
2 REPLIES 2

‎04-20-2021 01:10 PM

HP Recommended

@WM-53 

Did you press F2 to run the diagnostics?



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-22-2021 05:02 AM

HP Recommended

Yes. Here is the response that appeared on the screen:

HP Basic System Diagnostics

HP Basic System Diagnostics 1.4.0.0

For more information please visit:

www.hp.com/go/techcenter/startup

*Memory Test*
Hard Disk Check

Language

Exit

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