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HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Microsoft Windows 11

When I start my laptop the screen shows Boot device not found. Please install an operating system on your hard drive

Hard Disk Error (3FO) 

I press F2 and run Hardware Test in which I do Quick test and it shows this that no hard drive detected but when I do it initially it shows test and now this shows no hard drive detected

1 REPLY 1
HP Recommended

Hi @Pranoy123,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

If you have performed all the steps from this document and in the F2 diagnostics it shows no hard drive detected this could be a hardware issue. 

 

We have limited support boundaries in the support community as of now. 

 

I would request you to contact our HP Support Engineers who should be able to sort this out. HP provides repair or service options as well. Hence I encourage you to contact HP support.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.