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‎09-12-2020 12:48 AM

HP Recommended
Product: HP Laptop 15t-da000 CT0
Operating System: Microsoft Windows 10 (64-bit)

It is showing Boot Device Failure Id- QC415V-9P7A7X-XD7XHF-609X03

please help me to Resolve this issue.

1 REPLY 1

‎09-12-2020 09:28 AM

HP Recommended

@Dinesh46 

Sorry to be the bearer of bad news, but according to HP, that error message means that your primary storage drive is in imminent danger of failing. While it could last for several more days, it could also fail immediately! The more you use the drive, the less likely you'll be able to recover anything on it.


Once you have the replacement drive, read through the information below about making HP Recovery Media using that tool to restore your PC to working condition:

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
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