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HP Stream - 14-cb174wm

During start up a error screen pops up Boot device not found please install an operating system on your hard disk. Hard disk (3F0) F2 SYSTEM DIAGNOSTICS

1 REPLY 1
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@Brad102

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Performing hard drive tests in HP PC Hardware Diagnostics will determine the failure.
 

Follow these steps to run the Hard Drive Quick Test:

  1. On the Component Tests menu, click Hard Drive > Quick Test.

    Selecting the Hard Drive Quick Test

  2. Click Run once. The Quick Test begins.

  3. If the computer has more than one hard drive, select the drive you want to test. To test all the hard drives, select Test All Hard Drives.

    When the test is complete, the screen displays the results. Test results are also available in the Test Logs on the main menu.

  4. If the hard drive passes the Quick Test, but there is still a problem with the hard drive, run the Extensive Test. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. To run these tests individually, select them from the Hard Drive Tests menu.

  5. If the hard drive fails a test, click Troubleshoot.

  6. Follow the on-screen instructions to attempt to resolve the problem, and then click Yes.

  7. If the problem is not resolved, click Yes to contact HP Customer Support.

  8. Write down or copy the failure ID (24-digit code)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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