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HP Recommended

I got message about immenant failure. And it failed the hard drive test with failure id:PU2DAX-7H6ARS-MFPV7F-608W03. Just wondering if my laptop is destination forked?

1 REPLY 1
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
PU2DAX-7H6ARS-MFPV7F-608W03OK000000000011/10/21301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

If you can still get into Windows, back up any files you want to save onto a portable hard drive.

 

If you cannot get into Windows, the drive has failed and needs to be replaced, and the operating system reinstalled.

 

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

 

HP 15 Notebook PC Maintenance and Service Guide

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" SATA solid state drive (SSD).

 

The product specs for your notebook indicate that it originally came with W8.1 with Bing.

 

Unfortunately, you cannot reinstall that operating system for free.

 

If you had upgraded to W10, you can reinstall W10 for free by making bootable installation media with the Media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP 15-f010wm Notebook PC (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

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