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‎06-30-2022 03:24 PM - edited ‎06-30-2022 03:25 PM

HP Recommended
Product: HP Notebook - 15-db1068nt
Operating System: Microsoft Windows 11

hi,

I was browsing the internet with chrome but suddenly laptop froze, lead to blue screen and when I tried to boot up the system it lead to 'Boot Device not found. Please install an operating system on your hard disk. Hard Disk (3F0).

When I look into bios there is no Disk listed and when tried to use system diagnostics with F2 either 'Storage Tests or Hard Drive Check'  say 'no storage installed' and when try to install an operating system with USB drive on section to select Disk for installing the os nothing listed. System use a m2 512gb A Data ssd. I checked the inside of laptop and the ssd properly installed. My Laptop is around 2 years old. 

Thank you and best regards

Category:
2 REPLIES 2

‎06-30-2022 04:23 PM

HP Recommended

@Siavash_dst 

 

Please use the following Guide to fix

           

             HP PCs - Hard disk 3F0 boot device not found error

 

Regards.

BH
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‎06-30-2022 05:37 PM

HP Recommended

Hey thank you for recommendations. 1.I tried the component diagnostics as I mentioned it doesn't recognize the existence of any drive for diagnostics.

2.My laptop run on latest version of bios and firmware.

3. I can't install windows because as I mentioned windows setup doesn't recognize any storage drives.

4.I already reset the bios to default settings but nothing fixed.

I'm thinking if there is some problem with my ssd or it's cable but I can't be sure. Thank you

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