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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Boot device not found - Hard disk (3F0)

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08-05-2019 01:19 AM
Hi,
When I start my Notebook(Model - Pavilion x360 Convertible 14-ba078TX) , it says:
Boot Device not found
Please install an operating system on your hard disk.
Hard Disk (3F0)
This happened when I tried to install an upgraded intel driver from intel's website(recommended by windows) and restart the system.
I tried diagnosing the system by pressing the F2 button and for every test i.e., memory test, hard drive check(both quick and intensive), it passed.
Please let me know how I can resolve this.
Thanks!
08-07-2019 11:34 AM
Hi! @AshutoshVikramG,
Have you tried installing the operating system using the recovery discs?
Perform the following procedures to resolve this issue:
Procedure 1: Run diagnostics to rule out other hard drive issues.
Start or restart the computer.
Press F2 repeatedly during start up to enter the HP PC Hardware Diagnostics UEFI utility.
Select Component Tests > Hard Drive > Quick Test.
Select drive C:.
Click Run Once.
Once the test completes, results are displayed on screen.
If the drive passes all tests, continue to Procedure 2.
If the drive fails any of the tests, write down the failure ID (24-digit code) and contact HP Customer Support for further assistance.
Contact HP support using this link. Click Here
Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.
NOTE: If legacy boot support is enabled, you will NOT be able to see the Intel Optane entry as described in Procedure 3.
Start or restart the computer.
Press F10 repeatedly during start up to enter the BIOS configuration utility.
Check Legacy Support and disable if it is enabled:
System Configuration > Boot Options > Legacy Support
or
Boot Options > legacy Support
If Legacy Support is ENABLED, change it to DISABLED, save the changes and exit,
Refer this article to know more information about Boot Device Not Found Errors. Click Here
Let me know if this helps!
Have a great day! 🙂
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A4Apollo
I am an HP Employee