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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Boot device not found / Incomplete Optane Volume

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11-30-2022 09:35 AM
Hello,
I have a boot device not found, hard disk (f30).
I followed the steps under the:
HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors
page. I got to procedure 3 in which determines if Optane memory is installed and working correctly. My computer says that there is an “Incomplete Optane Volume”. The page says “if Intel Optane is not listed, the computer does not have Optane memory or Optane memory is malfunctioning and cannot be detected. Contact HP Customer Support for further assistance.”
So I am now contacting you. Please let me know if you can help. Thank you.
11-30-2022 11:52 AM
Please use the following Official Guide to fix
HP PCs - Hard disk 3F0 boot device not found error
Regards.
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11-30-2022 12:00 PM
Thank you. This is the page I went to initially. But at the top of the page it says:
“NOTE:
If the error message indicates 3F0 error or Boot Device Not Found, determine if your computer has Optane memory installed and configured correctly.”
So it looks like it wanted to make sure, before trying the other steps, that Optane was working correctly, which it isn’t. So I didn’t do any steps in this page as I didn’t know if I should since Optane was messed up. I will try them and report back.
thank you