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‎04-16-2023 10:40 PM

HP Recommended
Product: HP ENVY x360 - 15m-bp012dx
Operating System: Microsoft Windows 11

My device will not start, I get the "boot device not found. Please install an operating system on your hard disk". When pressing F2, and going to the hard drive check, both tests say "No hard drive installed. Please check that the power and data cables are connected properly".

I am unsure what to do and have tried different approaches online but none have helped. As a graduate student I need my laptop working at all times. Please help, thank you in advance 

 

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