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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Boot device not found or whatever

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05-04-2025 06:59 PM - edited 05-04-2025 07:18 PM
Hi, I need help on how to get windows again. This problem has been stressing me out for 2 full days now. I've followed youtube tutorials, explaining how I need to get to the BIOS Setup and disable secure boot or switch up the order of the UEFI thingy (there was no option for legacy boot). I genuinely need help. Someone please get to me on this. It feels like Microsoft is **bleep**ing me over. My mom is taking it to a tech geeks to repair it but I have little hopes as of now.
My laptop is a HP Laptop 15-ef2126wm
05-06-2025 09:32 AM
@StarStrucker, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.
Restore BIOS default settings
To restore the BIOS default setting, open the BIOS Setup screen.
- Turn off the computer and wait five seconds.
- Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
- Press f10 to Save and Exit.
- Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Refer this guide for further troubleshooting steps: HP PCs - Hard disk 3F0 boot device not found error | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee
05-07-2025 02:20 AM
Thank you a lot for this! I didnt do your method but I reinstall windows but had to get all my data back which was a pain. Is there any way to not let the "sign in options are disabled" to never happen again?
05-07-2025 12:41 PM
@StarStrucker, thank you for your response
Check Group Policy (for Pro/Enterprise versions)
Press Win + R, type gpedit.msc, and press Enter.
Go to:
Computer Configuration > Administrative Templates > System > Logon
Make sure "Turn off Windows Hello for Business" is set to Not Configured.
Also, go to:
Computer Configuration > Administrative Templates > Windows Components > Biometrics
Make sure "Allow users to log on using biometrics" is Enabled.
Windows Hello in Settings
Go to Settings > Accounts > Sign-in options.
Check if options like Windows Hello, PIN, or Fingerprint are enabled.
Update Windows
Go to Settings > Update & Security > Windows Update and click Check for updates to make sure your system is up-to-date.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee