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- Notebook Boot and Lockup
- Boot device not found please install an operating system on ...

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03-29-2021
08:29 AM
- last edited on
03-29-2021
01:51 PM
by
RodrigoB
Post moved from: https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/boot-device-not-found-please-install-an-opera... -- by moderator.
I got the same message and after doing some research I discovered I hadn't installed updated drivers, and that led me to this website. Now I can't find them? What do I have to do?
03-29-2021 05:31 PM
This is not a drivers issue.
This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.
If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024
If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.
I am a volunteer and I do not work for, nor represent, HP