“Boot device not found please install an operativt system on your hard drive

[Izzy07]

I have tried testing the different things on the pc and the only thing that fails is the memory test. I have also tried following your step by step tutorial and i Got stuck in this part “If Intel Optane is not listed, the computer does not have Optane memory or Optane memory is malfunctioning and cannot be detected. Contact HP Customer Support for further assistance.”

[Raj_05]

Hi @Izzy07,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you've followed a step-by-step tutorial and are encountering issues with the memory test, particularly regarding Intel Optane, here are some steps you can take to troubleshoot the problem.

Verify Intel Optane Installation:

• Check your PC's specifications to confirm if it is indeed equipped with Intel Optane memory.
• Ensure that the Intel Optane memory module is properly installed on the motherboard. Check the physical connection to make sure it's securely in place.

BIOS/UEFI Settings:

• Access your computer's BIOS/UEFI settings. You can usually do this by restarting your computer and pressing a specific key (like Del, F2, or F10) during the boot process. Consult your computer's manual for the exact key or check the initial boot screen for instructions.
• Look for an option related to Intel Optane Memory in the BIOS/UEFI settings. Ensure that it's enabled.

Update Drivers:

• Make sure you have the latest drivers installed for both the Intel Optane memory and your system's motherboard. You can usually find these on the manufacturer's website.

Intel Rapid Storage Technology (RST) Software:

• Check if Intel Rapid Storage Technology (RST) software is installed on your system. This software is often necessary for managing Intel Optane memory.
• If it's not installed, download and install the latest version from the Intel website.

Test Optane Memory:

• If Intel Optane is listed in your BIOS/UEFI settings, there might be a diagnostic tool available from Intel to test the functionality of the Optane memory module. Check the Intel website for any specific tools related to Optane.

Memory Test Errors:

• If the memory test is failing, it might not necessarily be related to Intel Optane. It could be an issue with the RAM modules.
• Try reseating the RAM modules on the motherboard and ensure they are properly seated.
• If you have multiple RAM modules, try testing each one individually to identify if a specific module is causing the issue.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support