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HP Recommended
Pavilion X360 convertible 14-dh107ITU
Linux

On this less the one year old Laptop im getting a error.

"Boot device not found

Hard disk 3F0"

  • I have tried resetting bios to defaults
  • i have tried the F2 > run hard disk check , = Hard drive not installed ,check Cables
  •  & storage checked ,same thing
  • I have re-seated the M.2
  • i have check for derbies in the slot
  • i have tried another M.2 from a older model
  • i have tried re-seating the battery

The drive definitely works as i can boot another machine with the drive.

The laptop is less then a year old and similar problems happened to my last laptop, this is going to be the last time i buy from HP if this continues.

Any help is appreciated, Thank you.

3 REPLIES 3
HP Recommended

hi

check

3F0 boot device not found error displays on a black screen in Windows 10

try

HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors

Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.
NOTE: If legacy boot support is enabled, you will NOT be able to see the Intel Optane entry as described in Procedure 3.
  1. Start or restart the computer.
  2. Press F10 repeatedly during start up to enter the BIOS configuration utility.
  3. Check Legacy Support and disable if it is enabled:

    System Configuration > Boot Options > Legacy Support

    or

    Boot Options > legacy Support

etc

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you for your support ,But everything listed is what i have tried.

I tried again in case i mess something up but no change.

 

The bios aint even got a option to change anything like "System Configuration > Boot Options > Legacy Support"

 

Support is closed rn ,iv'e called them before and they just wanted me send it in for trouble shooting but i need this laptop.

any other ideas?

HP Recommended

I do not have all the bios configuration ...
sometimes you have to turn off secure mode, to use legacy

https://support.hp.com/us-en/document/c04784866
If nothing can be done, the steps indicate that as a last resort, you must perform a recovery.
If possible, try to restart the boot with a Windows media

 

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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