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HP Recommended
Hp 14-ck0008nx

I purchased new laptop 4 days before but now error msg boot device not found IAM in trouble.

1 REPLY 1
HP Recommended

Dear Nijams,

 

Have you tried getting into recovery mode by pressing F11 when your HP laptop starts up until a screen like underneath appears: Afbeeldingsresultaat voor recovery screen hp

 

 

Let me know if this works, alternatively we can look into hard drive or memory tests using the bios.

L.J. de Boer
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