Boot device not found

[Sandan007]

I went to storage test and choose hard drive/ssd test and did a quick test it said No hard drive installed.

 

[Raj_05]

Hi @Sandan007,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP laptop's storage test is reporting "No hard drive installed," it suggests a few possible issues. Here's a step-by-step approach to troubleshoot.

Check Physical Connections:

• Power Off: Shut down your laptop completely and disconnect it from any power sources.
• Remove Battery: If possible, remove the battery.
• Open the Laptop: Depending on your model, you might need to remove the back panel. Check your laptop’s manual for instructions.
• Reseat the Hard Drive/SSD: Locate the hard drive or SSD and ensure it's properly connected. Re-seat the drive if necessary.

BIOS/UEFI Check:

• Enter BIOS/UEFI: Restart your laptop and enter BIOS/UEFI settings (usually by pressing F2, F10, Esc, or Del during startup).
• Check for Detection: Look under the storage or system information section to see if the hard drive/SSD is recognized.
• Restore Defaults: Sometimes, restoring BIOS settings to defaults can help recognize the drive.

Perform Hard Drive Diagnostics:

• HP Diagnostics: If your laptop has built-in HP diagnostics (like HP PC Hardware Diagnostics), run a more comprehensive test on the hard drive/SSD.

External Testing:

• If you have access to another computer, you can try connecting your hard drive/SSD externally using a SATA-to-USB adapter to see if it’s recognized.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support