Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Boot device not found

Hp laptop 14-bs0xx

I dropped my laptop on the floor and when I powered it on it said 

Boot device not found 

Please install an operating system on your hard disk (3F0)

F2 system diagnostics 


Level 15
Level 15
9,795 9,791 924 2,677
Message 2 of 2
Flag Post
HP Recommended

Boot device not found

At that prompt run the selection of F2 to test the hard drive.  It could be the hard drive was damaged by the drop and needs to be replaced, especially if the laptop was running at the time of the drop.  If it fails the test, now would be a good time to replace the hard drive with a SSD, which as less susceptible to failure from a drop and much faster response times.

I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation